In-app user testing on real users

Watch real users navigate
your product.

Drop in the SDK, define a scenario, and Candid records what your real users actually do (every tap, every word, every hesitation), then scores each step in your funnel so you know exactly where people get stuck.

Why Candid

Stop guessing what your users do.

Three things every UX team has tried to solve for a decade, finally in one place, on the users that matter to you.

Your users, not someone else’s.

Stop paying recruitment panels. Capture sessions from the people who already chose your product, in the moments that actually matter to your business.

Tasks instead of vibes.

Every scenario is a sequence of explicit tasks and follow-up questions. Candid scores each one independently, so you know which step in your flow leaks users.

Insights, not just videos.

Per-task user-pain scores, automated findings, and full transcripts cross-referenced with every tap and swipe. Skip the four hours of watching playback.

How it works

From SDK to insight in three steps.

Most teams ship their first scenario the same afternoon they install the SDK.

  1. 01

    Drop in the SDK.

    One install command, ten minutes of integration. Works on the apps you already ship.

    curl -fsSL sdk.candid.app/install.sh | sh
  2. 02

    Define a scenario.

    Name it, list the ordered tasks and the follow-up questions, and gate the recording on the events you already track.

    1Sign up2Verify email3Scan an item
  3. 03

    Read what users actually did.

    Time-aligned transcript, every tap and swipe, an automated summary, and a success score per task. Aggregated across every session.

    142Sessions3m 28sAvg duration72%Avg score
Inside a session

Audio, video, and every interaction, aligned to the second.

Every recording is a stack of synchronised tracks: spoken transcript, raw interactions, and the per-task scoring on top.

00:42

“Why is it asking me for the camera now? I thought I was just signing up.”

00:51

“Oh, I see, alright, let me allow it.”

01:04

“The scanner feels really fast actually, that's nice.”

Auto-summarised across 142 sessions, ranked by impact.

Stop watching playback.
Start shipping fixes.

Open the app, browse a sample scenario, and ship the SDK to your first cohort whenever you’re ready.